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How jackpotall Handles Your Personal Data

At jackpotall, we are transparent about every piece of data we collect from your account, how long we keep it, and who can access it.

Data stored in encrypted serversNo third-party sale of your dataAccount-holder data rights upheldUPI and Paytm transaction privacyContact us to request data changes

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What This Policy Covers and Where It Applies

jackpotall Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to all personal data you submit when you open an account, make a deposit via UPI, Paytm or PhonePe, or contact our support team. We collect your name, email address, phone number, payment identifiers and device data solely to operate your account

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and process transactions. Access to our platform depends on local law and is available where local law permits. We do not collect data from individuals in jurisdictions where we are not authorised to operate. All data handling by jackpotall follows the principles of purpose limitation, data
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minimisation and storage restriction. If a specific Indian regulation applies to your situation, we will inform you directly through your registered contact details rather than applying a blanket approach.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Data Rights

If you want to access, correct or delete the personal data we hold on your account, our privacy team is here to help. Send your request through any of the channels below and we will respond within 72 hours on working days. Include your registered email address so we can locate your account securely before making any changes.

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Email Privacy Request

Send a written data request to our privacy inbox. Quote your registered email and the specific data you wish to access, correct or remove. We aim to respond within 72 hours on working days.

Live Chat Support

Open the live chat window inside your account dashboard and select the privacy topic. An agent will verify your identity and route your request to the data team without delay.

In-App Help Centre

Navigate to Help inside the jackpotall app, choose Account and Privacy, then submit your query. Your case is logged instantly and you receive a ticket reference by notification.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security at jackpotall

We apply AES-256 encryption to all data stored on our servers and transmit information over TLS-secured connections.

Encryption at Rest and in Transit

Every byte of your account data is encrypted at rest using AES-256 and travels over TLS-secured connections. No personal detail leaves our servers in plain text, including UPI references and Paytm wallet identifiers tied to your account.

Cookie Policy and Your Choices

We set session cookies for login continuity, analytics cookies to understand page performance, and preference cookies to remember your lobby settings. You can reject non-essential cookies in your browser settings without losing account functionality.

Account Security Practices

Two-step login verification is available on every jackpotall account. We never ask for your password over chat or email. Suspicious login attempts trigger an automatic alert to your registered phone number or email address.

Data Retention Periods

We keep active account data for the duration of your account relationship. After account closure, transaction records are retained for the period required by applicable financial regulations, then securely deleted. You may request confirmation of your specific retention window.

Who We Share Data With

We share data only with payment processors such as UPI and PhonePe networks to complete your transactions, and with identity verification partners where local law requires it. We never sell your personal data to marketing companies or data brokers.

How to Request Data Changes

Submit a written request via email or in-app help, quoting your registered email and the change you need. We verify your identity before acting, and we confirm completion in writing within the statutory response window applicable under Indian data law.

Frequently Asked Questions About This Privacy Policy

The questions below cover the data rights most commonly raised by account holders in India. If your question is not listed here, contact our privacy team directly through live chat or email and we will respond with a specific, written answer tied to your account situation.

We collect your full name, email address, mobile number, date of birth and the payment identifiers you use — such as your UPI handle or Paytm linked number — to verify your identity and process transactions on your account.

Yes. Submit a data access request by email or via the in-app Help Centre. We will compile and send a structured copy of your account data within the timeframe required by applicable law, usually within 30 days of verifying your identity.

Data may be processed by international service providers for platform infrastructure, but only under data-processing agreements that impose the same privacy protections we apply. We do not share your data with marketing companies, and we never sell it.

Send a deletion request to our privacy email with your registered address in the subject line. We will confirm whether deletion is immediately possible or whether a retention obligation applies — for example, a legal requirement to keep financial transaction records for a set period.

We set session, analytics and preference cookies. Session cookies expire when you close your browser. Analytics cookies have a 12-month lifespan. You can block or clear any of these from your browser settings; only session cookies affect core account functionality.

Your active profile is deactivated and removed from our live systems. Transaction and identity records are retained for the minimum period required by Indian financial regulations, after which they are permanently deleted from our servers and backups.

Contact our privacy team first via email or live chat; we will investigate within 72 hours. If you are not satisfied with our response, you have the right to escalate the matter to the relevant data protection authority under applicable Indian law.

How jackpotall Handles Your Personal Data

Contact Us About Your Data Rights

Email Privacy Request

Live Chat Support

In-App Help Centre

Data Handling, Cookies and Account Security at jackpotall

Encryption at Rest and in Transit

Cookie Policy and Your Choices

Account Security Practices

Data Retention Periods

Who We Share Data With

How to Request Data Changes

Frequently Asked Questions About This Privacy Policy

01 What personal data does jackpotall collect when I open an account?

02 Can I request a copy of all the data jackpotall holds about me?

03 Does jackpotall share my data with third parties outside India?

04 How do I ask jackpotall to delete my personal data?

05 What cookies does jackpotall set and how do I control them?

06 What happens to my data if I close my jackpotall account?

07 Who do I contact if I think my privacy rights have been violated?

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